Customer Service

Be the voice of reason when life happens

Call centers are at the heart of our business. It’s your touch point with customers that continue to demonstrate why Lincoln Financial is at the forefront of superior customer service within the financial services industry. Whether by written correspondence or personal contact, we strive to deliver exceptional service to customers while maintaining compliance with local, state and federal regulations. You will build your customer relationship expertise and further develop your knowledge of call center technology to process and expedite financial service requests and inquiries from our partners, policy owners, third parties, and internal customers. There are also excellent opportunities for team leaders who can motivate and monitor high performance teams to achieve targeted, high quality results.

Be a part of a team that positions Lincoln Financial employees to be a differentiator in the marketplace and allows customers to take charge of their futures. Explore career opportunities below and apply today.

Customer Service

Be the voice of reason when life happens

Call centers are at the heart of our business. It’s your touch point with customers that continue to demonstrate why Lincoln Financial is at the forefront of superior customer service within the financial services industry. Whether by written correspondence or personal contact, we strive to deliver exceptional service to customers while maintaining compliance with local, state and federal regulations. You will build your customer relationship expertise and further develop your knowledge of call center technology to process and expedite financial service requests and inquiries from our partners, policy owners, third parties, and internal customers. There are also excellent opportunities for team leaders who can motivate and monitor high performance teams to achieve targeted, high quality results.

Be a part of a team that positions Lincoln Financial employees to be a differentiator in the marketplace and allows customers to take charge of their futures. Explore career opportunities below and apply today.

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Wholesale Reviewer
Wholesale Reviewer Concord, NH, US Customer Service Hybrid/Home
Customer Service Concord, NH, US Hybrid/Home
Website Technical Support Representative, Customer Care - $1,700 Sign On Bonus (Remote) Customer Service Omaha, NE, US Work from Home
Trading Services Representative
Trading Services Representative Philadelphia, PA, US Customer Service Hybrid/Home
Customer Service Philadelphia, PA, US Hybrid/Home
Supervisor, Member Support
Supervisor, Member Support Omaha, NE, US Customer Service Hybrid/Office
Customer Service Omaha, NE, US Hybrid/Office
Supervisor, EDI Queue Processing
Supervisor, EDI Queue Processing Dover, NH, US Customer Service Hybrid/Office
Customer Service Dover, NH, US Hybrid/Office
Sr. Installation Processor
Sr. Installation Processor Omaha, NE, US Customer Service Hybrid/Home
Customer Service Omaha, NE, US Hybrid/Home
Sr Svc Rep, Enrollment Kit
Sr Svc Rep, Enrollment Kit Fort Wayne, IN, US Customer Service Hybrid/Home
Customer Service Fort Wayne, IN, US Hybrid/Home
Service Processor, Agent Changes
Service Processor, Agent Changes Fort Wayne, IN, US Customer Service Hybrid/Home
Customer Service Fort Wayne, IN, US Hybrid/Home
Service Center Representative
Service Center Representative Philadelphia, PA, US Customer Service Hybrid/Home
Customer Service Philadelphia, PA, US Hybrid/Home
Securities Processor New Accounts
Securities Processor New Accounts Fort Wayne, IN, US Customer Service Hybrid/Home
Customer Service Fort Wayne, IN, US Hybrid/Home
RPS Ops Administration Processor
RPS Ops Administration Processor Fort Wayne, IN, US Customer Service Hybrid/Office
Customer Service Fort Wayne, IN, US Hybrid/Office
Retirement Call Center Manager
Retirement Call Center Manager Fort Wayne, IN, US Customer Service Hybrid/Office
Customer Service Fort Wayne, IN, US Hybrid/Office
Registered Representative- Customer Service
Registered Representative- Customer Service Greensboro, NC, US Customer Service Work from Home
Customer Service Greensboro, NC, US Work from Home
PMACS Processor
PMACS Processor Concord, NH, US Customer Service Hybrid/Home
Customer Service Concord, NH, US Hybrid/Home
Life Customer Care Associate- Remote
Life Customer Care Associate- Remote Greensboro, NC, US Customer Service Work from Home
Customer Service Greensboro, NC, US Work from Home
In Good Order (IGO) Reviewer
In Good Order (IGO) Reviewer Fort Wayne, IN, US Customer Service Hybrid/Home
Customer Service Fort Wayne, IN, US Hybrid/Home
IMPACT Coding Processor
IMPACT Coding Processor Concord, NH, US Customer Service Hybrid/Home
Customer Service Concord, NH, US Hybrid/Home
FINRA Registered Representative - $1700 sign on bonus
FINRA Registered Representative - $1700 sign on bonus Charlotte, NC, US Customer Service Hybrid/Office
Customer Service Charlotte, NC, US Hybrid/Office
EDI Technical Specialist
EDI Technical Specialist Omaha, NE, US Customer Service Work from Home
Customer Service Omaha, NE, US Work from Home
Customer Service Representative - Web Team
Customer Service Representative - Web Team Fort Wayne, IN, US Customer Service Hybrid/Office
Customer Service Fort Wayne, IN, US Hybrid/Office
Customer Service Representative - Charlotte - $1700 sign-on bonus
Customer Service Representative - Charlotte - $1700 sign-on bonus Charlotte, NC, US Customer Service Hybrid/Office
Customer Service Charlotte, NC, US Hybrid/Office
Client Services Representative, Customer Care - $1,700 Sign On Bonus (Remote) Customer Service Omaha, NE, US Work from Home
Claims Care Associate
Claims Care Associate Omaha, NE, US Customer Service Work from Home
Customer Service Omaha, NE, US Work from Home
Bilingual Customer Service Rep - $1700 sign on bonus (work from home available) Customer Service Charlotte, NC, US Hybrid/Office
Account Manager- Retirement
Account Manager- Retirement Fort Wayne, IN, US Customer Service Work from Home
Customer Service Fort Wayne, IN, US Work from Home