Sr. Consultant, Digital Product Owner

Date: Jul 9, 2019

Location: Boston, MA, US

Company: Lincoln Financial

Alternate Locations: Atlanta, GA (Georgia); Boston, MA (Massachusetts); Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Omaha, NE (Nebraska); Phoenix, AZ (Arizona)

Relocation assistance is not available for this opportunity.

Requisition #60086

About the Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $238 billion in assets under management as of December 31, 2018.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.



The Sr. Consultant, Product Owner will be a critical member of Group Protection’s Digital Transformation team with significant influence on how Group Protection prioritizes investments in digital capabilities. Specifically, this role will drive the definition of our business strategy for how our organization should invest in and support digital information transfer with our Employer customers and other 3rd Party organizations (e.g. Benefit Technology firms). This includes identifying and driving technology enhancements to improve customer satisfaction and internal efficiency for processing Electronic Data File Interchange (EDI) files and building Application Program Interfaces (APIs). S/he will collaborate with other members of the Digital Transformation team, and stakeholders from across Group Protection and the entire Lincoln organization, to ensure alignment on strategic recommendations. As the Business Product Owner, s/he will then translate and convey the defined business strategy into technical requirements and tactics. S/he will define and prioritize the product backlog and set quality standards for delivery while ensuring that complex information technology solutions meet the needs, goals and objectives of the business.



  • Provides direction on complex assignments, projects, and/or initiatives to build and enhance the organization’s capabilities for transferring bulk information between third parties.
  • Translates and conveys the overall business vision into technical requirements and tactics for product development.
  • Provides a complex understanding of the business and product usage to contribute to the program vision and roadmap development.
  • Proposes solutions to stated business problems, assesses alternative solutions and identifies gaps based on knowledge of the product and how clients use the product.
  • Maintains knowledge on current and emerging developments/trends for how information can be transferred between third parties, assesses the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions.
  • Partner with customer facing and research roles to understand current and emerging customer needs and incorporate these insights into strategic recommendations
  • Directs, advises and collaborates with internal and/or external stakeholders to determine Key Performance Indicators (KPI’s) and goals for complex product offering(s).
  • Serves as key decision maker on priorities of product backlog and works to ensure that all stakeholders are aligned at each stage of the development lifecycle.
  • Collaborates with key stakeholders and/or management to gather and support prioritization of complex product requirements, providing recommendations, as appropriate.
  • Leads requirements gathering effort on epics and documents story details based on the epics, working with business and IT stakeholders to ensure alignment.
  • Provides direction and collaborates effectively with appropriate stakeholders on complex issues and conflicts that impact time, cost, scope, quality and risk of assigned projects.
  • Manages dependencies in and across sprints and releases.
  • Provides subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects related to EDI- and API-related technologies


  • 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
  • 5 – 7+ Years of experience in Business Analysis, Project Management, or a product-related role within a development team that directly aligns with the specific responsibilities for this position. (Required)


  • Travel Type: National Domestic
  • Travel Amount: up to 25%

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


Nearest Major Market: Boston

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