Sr. Analyst, Business Analysis Leader - New Business Technology

Date: May 28, 2019

Location: Concord, NH, US

Company: Lincoln Financial

Alternate Locations: Concord, NH (New Hampshire); Greensboro, NC (North Carolina); Hartford, CT (Connecticut)

Relocation assistance is not available for this opportunity.

Requisition #59552

About the Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $238 billion in assets under management as of December 31, 2018.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.


The Role

This position will provide subject matter expertise and direction on complex Business Analysis projects/initiatives for his/her assigned area(s) of responsibility. S/he will be responsible for serving as a resource for management to leverage to provide coaching, direction and feedback to team members.


  • Advises and collaborates with key internal and/or external stakeholders to elicit complex business issues, determine root cause(s), and capture business needs.
  • Advises key internal stakeholders and provides appropriate direction to ensure solutions meet business needs.
  • Collaborates effectively with appropriate stakeholders on complex issues and conflicts that impact time, cost, scope, quality and risk of assigned projects.
  • Designs complex business requirements for assigned area(s) of responsibility
  • Determines and recommends the most appropriate response to identified complex problems, issues and/or defects by assessing impact and prioritization.
  • Determines complex best practices and suggests how to improve current practices.
  • Develops communications with the purpose to provide transparency on how the department is tracking to goals.
  • Facilitates change to the organizations through the complex analysis, design and implementation of business processes that achieves business objectives.
  • Manages dependencies in and across Agile sprints and releases.
  • May develop communications to convey business and/or technical requirements.
  • May provide complex testing support as needed.
  • Provides complex research and analysis to support business operations and presents findings to management or project leader.
  • Provides direction to other Business Analysts to ensure the effective execution of departmental goals and objectives.
  • Provides expertise and collaborates with internal and/or external stakeholders to assess, select and recommend complex solutions and/or alternative approaches that will achieve business goals.
  • Reviews and resolves escalated issues and concerns for assigned area(s) of responsibilities.
  • Serves as a mentor and shares knowledge with junior and/or peer team members.
  • Tracks status updates and metrics across various projects; reports progress to leadership.
  • Using structured requirements process, clearly articulates, documents and validates complex business requirements.
  • Validates that the solution meets the business need by developing complex acceptance criteria and plan to evaluate

Education & Experience

  • 5 7+ Years experience in business analysis that directly aligns with the specific responsibilities for this position (Required)
  • 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)in Information Technology (Minimum Required)


"There is no Certification or Licensure Listed"

Travel Information

  • Travel Type : National Domestic
  • Travel Amount : up to 50%

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


Nearest Major Market: Concord
Nearest Secondary Market: Manchester

Job Segment: Developer, Business Analyst, Technology