Consultant, Underwriting Quality Audit

Date: Apr 19, 2019

Location: Dover, NH, US

Company: Lincoln Financial

Alternate Locations: Atlanta, GA (Georgia); Boston, MA (Massachusetts); Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Phoenix, AZ (Arizona)

Relocation assistance is not available for this opportunity.

Requisition #59149

About the Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $238 billion in assets under management as of December 31, 2018.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.



This position will consult/analyze and deliver on more complex assignments/projects for his/her assigned area(s) of audit responsibility. S/he is responsible for developing and conducting more complex internal quality assurance and control reviews.   S/he will also act as a resource to applicable internal stakeholders on escalated quality issues and in the development of quality goals and scorecards that are aligned to the business unit’s goals.



  • Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
  • Champions and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
  • Serves as a resource to team members and applicable internal/external stakeholders on more complex assignments/projects for his/her assigned area(s) of responsibility.
  • Identifies and recommends process improvements that significantly reduce workloads or improve quality for his/her assigned area(s) of responsibility.
  • Consults/Analyze on more complex assignments and/or projects for his/her assigned area(s) of responsibility.
  • Develops more complex quality assurance and control reviews to identify and remediate quality issues and gaps in business procedures, processes or systems.
  • Collaborates with management to determine quantifiable gauges of business results and to develop metrics/criteria to be utilized as measurements/benchmarks for quality assurance reviews/testing purposes.
  • Identifies more complex internal control gaps in business procedures, processes or systems, and initiates appropriate remedial action.
  • Identifies and communicates more complex financial implications of identified risks to management.
  • Conducts more complex reviews and testing procedures to determine compliance with critical and required controls (e.g. Company procedures, Sarbanes-Oxley, ERISA, etc.)
  • Communicates review findings to appropriate parties and recommends more complex corrective action plans to control weaknesses.
  • Collaboratively develops quality assurance goals and scorecards with line of business management teams.
  • Acts as a resource to team members and shares technical knowledge on escalated quality control issues/concerns.
  • Analyzes and evaluates trends, identifies control gaps, and recommends more complex solutions and/or procedural changes.
  • Prepares and evaluates quality assurance and control process documentation to adequately document testing performed and to support conclusions reached.
  • Collaborates with appropriate internal stakeholders (e.g. management, training, finance) to develop more complex remediation action plans of identified risks/control gaps.
  • Monitors and evaluates remediation action plan progress to ensure successful resolution of identified risk/control gaps.



  • 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
  • 1-3 Years of Individual Life, Medical or Group Underwriting experience (Required)
  • 3 - 5+ Years of Quality Assurance experience that directly aligns with the specific responsibilities of this position (Preferred)


This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


Nearest Major Market: Dover

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