Analyst, Business Analysis

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Date: May 29, 2025

Primary Location: Fort Wayne, IN, US

Company: Lincoln Financial

Alternate Locations: Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina)

Work Arrangement:

Hybrid Preferred : Preferred employee will work 3 days a week in a Lincoln office

Relocation assistance: is not available for this opportunity.

Hiring Manager: Karen Bishop

Requisition #: 74665

The Role at a Glance

As a Business Analyst, your role in an Agile team will consult/analyze and deliver business requirements for your assigned area of responsibility. This position will work closely with Mgt, execution teams and IT partners to map out current system processes, review annuity product specification documents, including architectural solution and logical design documents to ensure business continuity across all system processes and applications internal to Life and Annuity Inforce operations.

What you'll be doing

Maintaining knowledge on current and emerging developments/trends, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
Serves as a resource to team members and applicable internal/external stakeholders on more complex assignments/projects.
Consults/Analyze on more complex assignments and/or projects.
Consults and collaborates with key internal and/or external stakeholders to elicit more complex business issues, determine root cause(s), and capture business needs.
Develops more complex business requirements for assigned area(s) of responsibility.
Using structured requirements process, clearly articulates, documents, and validates more complex business requirements.
Consults and acts as a resource to appropriate internal and/or external stakeholders to ensure solutions meet business needs
Collaborates with internal and/or external stakeholders to assess, select and recommend more complex solutions and/or alternative approaches that will achieve business goals.
Collaborates effectively with appropriate internal and/or external stakeholders on more complex issues and conflicts that impact time, cost, scope, quality, and risk of assigned projects.
Validates that the solution meets the business need by developing more complex acceptance criteria and plan to evaluate
Determines and recommends the most appropriate response to identified more complex problems, issues and/or defects by assessing impact and prioritization.
Provides more complex research and analysis to support business services and presents findings to management or project leader.
Determines more complex best practices and suggests how to improve current practices.
Facilitates change to the organization through the more complex analysis, design and implementation of business processes that achieve business objectives.
May serves as a mentor and share knowledge with junior and/or peer team members.
May provide more complex testing support as needed.
Evaluate Annuity product specifications to identify system impacts.
Maintains product tables utilized by both internal and external services.

What we’re looking for

Must-Haves:

3 - 5+ Years of experience in business analysis that directly aligns with the specific responsibilities for this position
4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) in Computer Science, Information Systems, or Information Technology
Confident, comfortable communicator with strong written and verbal communication skills.
Strong business analyst skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.
Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
Ability to evaluate information and the implications of a course of action or solution.
Ability to work with others in a team environment. Demonstrates strong interpersonal skills with a collaborative style.
Demonstrates the ability to use sound judgment and discretion regarding confidential information.
Proficient in Agile methodology and ability to write both business and technical user stories
Has a deep knowledge base of Annuity products including but not limited to full understanding of base annuity product, product rates, riders, funds and tax information
Ability to understand complex service integrations in both internal and external systems
Demonstrates ability to write complex business rules for service integrations for Annuity products
Ability to assist and collaborate with Developers during execution of annuity product implementation

Nice to Have’s:

Demonstrated strong relationship management skills with internal clients (e.g. management, peers and colleagues); proven ability to develop collaborative approaches.
Demonstrates ability to identify and recommend processes improvements.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Knowledge in Life

Application Deadline

Applications for this position will be accepted through June 6, 2025, subject to earlier closure due to applicant volume.

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for you:

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training

The pay range for this position is $69,000 - $124,600 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.

Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.

Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.

Lincoln Financial is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

This Employer Participates in E-Verify. See the E-Verify notices.

Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Nearest Major Market: Fort Wayne
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