Payroll Implementation Consultant

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Date: Apr 27, 2026

Primary Location: Fort Wayne, IN, US

Company: Lincoln Financial

Alternate Locations: Work from Home

Work Arrangement:

Remote : Work at home employee residing outside of a commutable distance to an office location.

Relocation assistance: is not available for this opportunity.

Requisition #: 76002

The Role at a Glance

We are excited to bring on a Payroll Implementation Consultant to join our Retirement Plan Services organization in a work from home environment.

Background Details
The Retirement Plan Services team will help you establish and grow your career by providing you with coaching and development to perform in this fast-paced environment.

As a Payroll Implementation Consultant, you will be responsible for consulting, analyzing and delivering on complex projects and representing our payroll organization to help guide current and potential customers on the set up and understanding of their contribution and payroll files. You will serve as a payroll liaison and resource to client and internal stakeholders through implementation or conversion of the plan. You will also act as a resource to applicable internal/external stakeholders. This position is responsible for developing and strengthening relationships with internal and external customers, analyzing complex payroll issues and is an advocate on behalf of the customer for driving positive change. If this sounds like a role for you, please read on!

What you'll be doing

You will develop, maintain, & execute more complex client relationship payroll implementations and conversions which ensure that the clients' overall service needs are satisfied & achieve the business, profitability & retention objectives.
You will collaborate with external customers and internal teams to develop strong payroll implementation and conversion plans through proactive and reactive customer interactions.
You will build, enhance & maintain relationships with payroll contacts at client organizations, ensuring clients’ overall service needs are satisfied.
You will develop and strengthen relationships with internal/external stakeholders through both proactive and responsive customer contacts to maintain and develop preferred status.
You will serve as a resource to team members and applicable internal/external stakeholders on more complex projects related to new business implementation and conversions.
You will maintain knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
You will identify and recommend process improvements that significantly reduce workloads or improve quality.
You will champion and enhance organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives.

What we’re looking for

Must-have Experience (Required)

4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
3 - 5+ Years of experience in relationship management that directly aligns with the specific responsibilities for this position. (Required)
Ability to communicate effectively (verbal/written)
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong organization/project management skills
Ability to work with others in a team environment
Excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail

Nice-to-have Experience (Preferred)

Retirement plan/product industry experience; knowledge and experience working with MEP/PEP plans is a plus
Strong knowledge of Payroll Services and/or Payroll Implementation
Strong proficiency in Excel with experience utilizing VLOOKUPS and the ability to clean and analyze data
Ability to define problems, collect data, establish facts and draw valid conclusions

Travel Requirements

Up to 10%

Application Deadline

Applications for this position will be accepted through May 15, 2026, subject to earlier closure due to applicant volume.

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for you:

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training

The pay range for this position is $72,900 - $131,600 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.

Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.

Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

This Employer Participates in E-Verify. See the E-Verify notices.

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Nearest Major Market: Fort Wayne
Job Segment: Payroll, Marketing Consultant, Implementation Manager, Consulting, Outside Sales, Finance, Marketing, Technology, Sales

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