Sr Svc Procr, Accounts Pay & Rec

Date: Mar 27, 2024

Primary Location: Fort Wayne, IN, US

Company: Lincoln Financial

Alternate Locations: Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina)


Work Arrangement:

Hybrid/Common Days+ : Work 2-3 days a week in a Lincoln office with a designated workspace.


Relocation assistance:  is not available for this opportunity.


Requisition #: 72963


General Purpose of Job

This position will perform and deliver on routine and progressively more non-routine assignments for their assigned area(s) of responsibility independently in accordance with established procedures/guidelines. They will prepare, record, verify, analyze and report on increasingly complex account transactions for their assigned area(s) of responsibility. In addition, they will share general accounts receivable knowledge with their team to build the technical capabilities of their assigned area.

What you'll be doing

•    Communicates effectively with applicable internal/ external stakeholders with regards to increasingly complex account discrepancies.
•    Communicates to management on recognized trends, issues and/or concerns.
•    Escalates account issues to appropriate management.
•    Identifies and researches increasingly complex discrepancies or out of balance situations amongst assigned accounts.
•    Maintains accounting ledgers by verifying, posting and correcting assigned account transactions.
•    Make standard calculations to accurately compile and report requested account statistics and trends.
•    Makes routine and progressively more non-routine decisions independently, in accordance with established procedures and guidelines.
•    May prepare and deliver customer billing and respond to resulting queries.
•    Meets or exceeds departmental quality and service standards.
•    Performs a diverse range of tasks/transactions related to common programs and services by directly applying expanded knowledge obtained from the role in increasingly more complex situations.
•    Provides responses and a diverse range of accounts information to team members less routine questions without supervision.
•    Resolves increasingly complex discrepancies by investigating documentation and determining applicable adjustments.
•    Reviews and processes routine and progressively more non-routine and increasingly complex invoices for payment on a timely basis according to corporate and/or departmental policies and procedures.
•    Reviews information for completeness and gathers pertinent information from others as needed.
•    Reviews, researches and resolves escalated account issues.
•    Shares a diverse range of knowledge and information and/or enables less experienced team members to perform their assignments.
•    Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
•    Tracks and coordinates the preparation of account documents.
•    Validates account statuses by reconciling increasingly complex statements, accounts and/or transactions for their assigned area(s) of responsibility.
•    Works independently delivering on routine but progressively more non-routine work, in accordance with established procedures and guidelines in a timely manner and meets deadlines appropriately.
•    Works overtime as needed.

What we’re looking for

•    High School diploma or GED or minimum Associate degree in lieu of required experience. – Minimum Required 
•    Demonstrates strong data entry skills
•    Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
•    3 - 5+ Years Accounts Payable and Receivables and/or general accounting experience aligned with the responsibilities for this position (Required )
•    0 - 1+ Years For candidates with an Associate's Degree or above, 0-1 year of Accounts Payable and Receivables and/or general accounting experience that directly aligns with the specific responsibilities for this position (Required )


What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.


What’s in it for YOU:

  • Clearly defined career tracks and levels to help you successfully manage your career

  • Leadership development and virtual training opportunities

  • PTO/parental leave

  • Competitive 401K and employee benefits

  • Free financial counseling, health coaching and employee assistance program

  • Tuition assistance program

  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

  • Effective productivity/technology tools and training


Pay Range: $25.69 - $32.45 


Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees.  In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual.  Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.


About The Company

Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at


Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 


Follow us on Facebook, X, LinkedIn, and Instagram. For the latest company news, visit our newsroom


Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.  Please contact Lincoln's fraud team at if you encounter a recruiter or see a job opportunity that seems suspicious.


Additional Information

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.


Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.


Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


This Employer Participates in E-Verify. See the E-Verify notices.

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Nearest Major Market: Fort Wayne

Job Segment: Accounts Payable, Accounts Receivable, Data Entry, Change Management, Social Media, Finance, Administrative, Management, Marketing