AVP, New Business Technology Delivery - Management

Date: Mar 20, 2019

Location: Greensboro, NC, US

Company: Lincoln Financial

Alternate Locations: Concord, NH (New Hampshire); Greensboro, NC (North Carolina); Hartford, CT (Connecticut)

Relocation assistance will be considered/provided for this opportunity within our company guidelines.

Requisition #57773

About the Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $253 billion in assets under management as of December 31, 2017.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.


The Role

As the AVP of New Business Technology Delivery, you will provide leadership, direction and functional expertise to ensure departmental results for Lincoln’s Life Underwriting & New Business area.  You will contribute to the strategic development of information technology (IT) solutions that meet the needs, goals and objectives for Underwriting & New Business.  In addition, you will provide greater management oversite of project delivery and production support.  You will partner with IT on the day to day delivery of inflight working.   You will provide additional coaching and mentoring to the current Build and Operations Directors and their teams.  They will also work closely with the Planning Team and Product Owners to support project implementation. 



  • Provides strategic leadership and direction to continually improve the capability and results for the New Business Technology Build and Operations Teams.
  • Contributes to the development of strategic technical solutions and maintain current state technology roadmap
  • Anticipates & provides technical strategies and solutions to complex business problems or trends with a strong, detailed understanding of inflight work
  • Directs the collaboration of key internal/external stakeholders to determine technical specifications from business requirements & strategic business needs in order to effectively integrate processes, business rules & business data with technology.
  • Directs Project Delivery with the Planning and Product Owner teams
  • Acts as a subject matter expert between area of responsibility, internal and external stakeholders & management to ensure complex technical requirements, needs & solutions are effectively communicated, understood by all parties, and strategically developed
  • Provides expertise and collaborates with internal stakeholders and management to assess, select and recommend strategic technical solutions and/or approaches that will achieve business goals.
  • Collaborates effectively with appropriate stakeholders and management on complex issues and conflicts that impact time, cost, scope, quality, and risk of assigned projects. Develops and executes mitigation plans.
  • Validates that solutions meet business needs by ensuring the development of complex acceptance criteria and plan to evaluate.
  • Ensures complex technical solution requirements are clearly articulated, documented and validated.
  • Develops and manages budget/expenses for his/her assigned area(s) of responsibility.
  • Ensures that top talent is hired and retained



  • Bachelor's degree or 4+ years of equivalent work experience. Degree in Business or Information Technology preferred



  • 10+ Years of experience in Business Systems Analysis / Business Analysis that directly aligns with the specific responsibilities for this position in the Life Insurance Industry
  • 3+ years of managerial, supervisory, and/or demonstrated leadership experience including influencing senior management/critical stakeholders experience (Required)
  • Deep understanding of the Life Insurance Industry (Required)
  • Deep understanding of Technology Components and Delivery
  • Demonstrated strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches
  • Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations
  • Demonstrates ability to communicate knowledgeably and credibly with senior management and internal constituents
  • Excellent written and verbal communication skills
  • Demonstrated ability to identify, develop and implement processes improvements
  • Demonstrated ability to successfully hire, retain, develop and coach staff via a culture of real-time performance feedback, with ability to build both technical and leadership skills.
  • Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)





This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


Nearest Major Market: Greensboro

Job Segment: Underwriter, Manager, Marketing Manager, Business Analyst, Project Manager, Insurance, Management, Marketing, Technology