Business Systems Analyst - Life New Business Technology

Date: Jul 21, 2021

Location: Greensboro, NC, US

Company: Lincoln Financial

Alternate Locations: Greensboro, NC (North Carolina); Hartford, CT (Connecticut)


Work Arrangement: Hybrid/Home


Relocation assistance is not available for this opportunity.


Level: P3 


Requisition #: 65992


About The Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $238 billion in assets under management as of December 31, 2018.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.


Be Aware of Fraudulent Recruiting Activities


If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.


Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.  Please contact Lincoln's fraud team at if you encounter a recruiter or see a job opportunity that seems suspicious.




Role & Responsibilities

As a Business Systems Analyst, you will offer technical and systems guidance on complex assignments and projects for Lincoln’s Life Solutions New Business Technology area.  You will act as a resource to applicable internal and external stakeholders.   You will also consult and collaborate with business stakeholders to define and validate information technology solutions that meet the needs, goals and objectives for Lincoln’s Life Solutions New Business Technology.  
•    Consults and collaborates with internal and/or external stakeholders to determine technical specifications from business requirements.
•    Using structured requirements process, clearly articulates, documents and validates more complex technical requirements
•    Consults and acts as a resource to appropriate internal/external stakeholders to assess and deliver proposed more complex technical solutions which meet business requirements which may integrate process, business rules and business data with technology
•    Determines and recommends the most appropriate technical response to identified more complex problems, issues and/or defects by assessing impact and prioritization
•    Provides complex technical research and analysis to support business operations needs and presents findings to management 
•    Provide production support for our internal and external customers
•    Escalates more complex issues/conflicts to management as needed
•    Serves as a mentor and shares knowledge with junior team members
•    Provides a more complex understanding the business usage of information technology (IT) and helping technology add value to the business
•    Develops more complex test plans and perform testing for quarterly releases as needed
•    Updates LifeWriter and ALIP tables as needed
•    Develop and update our life products as it pertains to changes in ALIP 
•    Update forms mapping in ALIP


4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) - Minimum Required



•    3 - 5+ Years of experience in business systems analysis that directly aligns with the specific responsibilities for this position – Life Insurance Experience preferred
•    1+ Years of experience reviewing and analyzing multiple complex data sources and document data elements, data flow, relationships and dependencies
•    1+ Years of experience developing and maintaining data models and associated metadata to be forward engineered on the respective database platform
•    Strong attention to detail required
•    Confident, comfortable communicator with strong written and verbal communication skills
•    Define problems, collect data, establish facts and draw valid conclusions
•    Ability to work with others in a team environment
•    Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
•    Strong project management skills including, critical ability to coordinate and balance multiple assignments in a time-sensitive environment, under pressure, and meeting deadlines


Work Arrangement:

Hybrid/Home : Employees will work from home generally three days each week and come into a Lincoln office on a schedule their manager will help set, following any applicable in-office training period determined by their manager. 



This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.


Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.



Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.




Nearest Major Market: Greensboro

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