Business Systems Analyst - Life Solutions

Date: May 6, 2022

Primary Location: Greensboro, NC, US

Company: Lincoln Financial

 Alternate Locations: Greensboro, NC (North Carolina); Hartford, CT (Connecticut)


Work Arrangement: Hybrid/Home


Relocation assistance: is not available for this opportunity.


Requisition #: 68435



Role at a Glance:

As the Business Systems Analyst on the Strategic Platform Maintenance & Support Team, you will offer technical and systems guidance on complex assignments and projects for Lincoln’s Life Solutions New Business Technology area.  You will act as a resource to applicable internal and external stakeholders.   You will also consult and collaborate with business stakeholders to define and validate information technology solutions that meet the needs, goals and objectives for Lincoln’s Life Solutions New Business Technology.  
What you will be doing: 
•    Consults and collaborates with internal and/or external stakeholders to determine technical specifications from business requirements.
•    Using structured requirements process, clearly articulates, documents and validates more complex technical requirements
•    Consults and acts as a resource to appropriate internal/external stakeholders to assess and deliver proposed complex technical solutions which meet business requirements which may integrate process, business rules and business data with technology
•    Determines and recommends the most appropriate technical response to identified more complex problems, issues and/or defects by assessing impact and prioritization
•    Provides complex technical research and analysis to support business operations needs and presents findings to management 
•    Provide production support for our internal and external customers
•    Escalates more complex issues/conflicts to management as needed
•    Serves as a mentor and shares knowledge with junior team members
•    Provides a more complex understanding for the business usage of information technology (IT) and helping technology add value to the business
•    Develops more complex test plans and perform testing for system releases as needed
•    Design enhancements and works closely with the vendor and IT to implement changes to platforms that provide an exceptional user experience
•    Provides maintenance support for forms and products on platforms
•    Provides detailed specifications and design to vendors supporting Lincoln’s product portfolio which includes all Life products
•    Support API integrations with external vendors
•    Collaborate with external vendors to prioritize work and drive delivery of business enhancements
•    Prepare training material and communications for internal and external consumers

What we are looking for:

•    3 - 5+ Years of experience in business systems analysis that directly aligns with the specific responsibilities for this position – Life Insurance Experience preferred
•    1+ Years of experience reviewing and analyzing multiple complex data sources and document data elements, data flow, relationships and dependencies
•    1+ Years of experience developing and maintaining data models and associated metadata to be forward engineered on the respective database platform
•    Strong attention to detail required
•    Confident, comfortable communicator with strong written and verbal communication skills
•    Define problems, collect data, establish facts and draw valid conclusions
•    Ability to work with others in a team environment
•    Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
•    Strong project management skills including, critical ability to coordinate and balance multiple assignments in a time-sensitive environment, under pressure, and meeting deadlines

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.


What’s in it for YOU:

  • A clearly defined career framework to help you successfully manage your career

  • Leadership development and virtual training opportunities

  • PTO/parental leave

  • Competitive 401K and employee benefits

  • Free financial counseling, health coaching and employee assistance program

  • Tuition assistance program

  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

  • Effective productivity/technology tools and training


Work Arrangement

Hybrid/Home : Employees will work from home on average more days per week.


 About The Company

Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021.

Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweek’s Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.


Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 


Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and FTSE4Good. Dedicated to diversity and inclusion, we earned perfect 100 percent scores on the Corporate Equality Index and the Disability Equality Index. Follow us on Facebook, Twitter, LinkedIn, and Instagram. Sign up for email alerts at http://newsroom.lfg.com


Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.  Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.


Additional Information

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.


Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


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Nearest Major Market: Greensboro

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