Director Middleware Services

Date: Jul 8, 2019

Location: Greensboro, NC, US

Company: Lincoln Financial

Alternate Locations: Charlotte, NC (North Carolina); Greensboro, NC (North Carolina); Philadelphia, PA (Pennsylvania)

Relocation assistance is not available for this opportunity.

Requisition #56729

About the Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $253 billion in assets under management as of December 31, 2017.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.


The Role


The Director, Middleware Services will provide strategic vision, architecture, engineering and delivery of Middleware, Domain Services and Shared Data platforms. Partners with various IT and business organizations to support infrastructure and strategic projects.  Leads Infrastructure DevOps transformation to enable faster delivery.  This position will provide leadership and direction to ensure group results within IT Infrastructure. 




• Responsible for architecture, engineering and delivery of variety of IT services and platforms on premises and in the cloud.

• Engages in strategic planning with business and IT stakeholders to provide direction, technology roadmaps, and platform design and architecture.

• Develops and drives the implementation of complex methodologies supporting infrastructure.

• Leads DevOps transformation across IT Infrastructure to enable faster delivery.

• Provides direction and guidance for the design of various infrastructure, hosting platforms, and DevOps pipelines on premises and/or in the cloud.

• Overseeing all technical aspects of day to day operations in alignment with business goals.

• Directs the assessment and/or assesses application solution design impacts on IT infrastructure capacity, application architecture standards, future maintenance/support needs & bottom line cost-benefits in consultation with appropriate stakeholders.

• Ensures that application and system uptime is maintained according to SLAs.

• Responsible for building and leading high-performance teams.

• Responsible for resolution of operational issues, communicates status to impacted customers and management.

• Responsible for innovation within the organization to drive continuous operational and fiscal efficiencies.

• Manages day to day budget expenses, vendor relationships and contracts.

• Provides expertise and collaborates with stakeholders and management to ensure proper system design, implementation and documentation.

• Leads strategy, engineering and support of Cloud based Paas, IaaS, Shared Data platforms

• Leads automation and Infrastructure as Code (IaC) patterns in order to reduce platform configuration drift 




• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)in Computer Science, Computer Information Systems, Information Systems, Information Technology or Computer Engineering (Minimum Required)




• 7+ Years experience in IT infrastructure leadership experience that directly aligns with the specific responsibilities for this position, including managerial, supervisory, and/or demonstrated leadership experience 

• 7+ Years of proven leadership experience managing geographically dispersed teams 

• Proven experience managing enterprise platforms and services: Middleware platforms, Domain Services (AD/ADFS), SharePoint, PKI, Business Intelligence and Analytics, Data Integration and Analytics, AWS , Azure

• Demonstrated experience delivering results through Managed Service Providers (MSPs)

• Demonstrated fiscal discipline managing operational, strategic budgets and proven ability be able to deliver within budget

• Proven program management experience for delivery of enterprise platforms in large distributed compute environment

• Proven experience managing delivery of Platform as a Service (PaaS) and Infrastructure as a Service (IaaS)

• Proven experience operating in and/or supporting DevOps and Agile teams

• Vendor management and contract negotiation experience 

• Proven track record developing talent and promoting growth within large teams

• Owns strategy and operations for the entire organization #LI-KM1


This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


Nearest Major Market: Greensboro

Job Segment: Manager, Middleware, Developer, Information Systems, Strategic Planning, Management, Technology, Strategy