Administrator, HR Services

Date: Aug 30, 2022

Primary Location: Greensboro, NC, US

Company: Lincoln Financial

 Alternate Locations: Greensboro, NC (North Carolina)


Work Arrangement: Hybrid/Office


Relocation assistance: is not available for this opportunity.


Requisition #: 69971



The Role at a Glance:

Our HR Services Organization is growing and is looking to add an Associate level HR Services Representative with the potential to move into leadership as their career progresses.  This position will perform and deliver on routine assignments and projects for their assigned area(s) of responsibility. They will assist their manager with the running of day-to-day centralized processes while ensuring compliance with federal/state regulations and company policies to yield a high-quality employee experience.  

What you'll be doing:

  • Support and promote change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
  • Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility.
  • Performs and delivers on routine assignments/projects for assigned area(s) of responsibility.
  • Oversee maintenance of employee data in appropriate HR system(s) & determine resolution for routine issues & recommend options/solutions for unusual situations to appropriate management for assigned area of responsibility.
  • Serve as the first point of contact to troubleshoot and research higher profile or escalated system issues & concerns for team members & internal/external stakeholders.
  • Act as a first level approver of PEP+, Wires, GL transactions & check requests for assigned areas of responsibility.
  • Ensure all outstanding GL, outstanding checks, NOC returns, TXNA deductions issues are resolved & cleared timely for assigned area of responsibility.
  • Determine proper procedure or change in procedure to prevent reoccurring issues/errors in employee data maintenance or pay.
  • Audit and correct employees’ history records within HR systems to better align data with People Analytics systems.
  • Assist in the planning, development, implementation, and automation needs associated with employee data maintenance and retrieval capabilities and training of new processes associated with data maintenance or Time Management.
  • Complete a pre mass update analysis and its impact to employee data. Process mass updates & then conduct a post mass update analysis to ensure all records are updated appropriately.
  • Serve as a project team member related to HR/Payroll projects & process improvements, including but not limited to the automation of day-to-day maintenance activities, off cycle processes and/or new system functionality.

What we're looking for:


  • 0 - 1+ Years of experience with HRIS/payroll processes, system modifications and testing that directly aligns with the specific responsibilities for this position
  • 4 year Bachelor's degree or equivalent work experience


  • SAP Employee Central, or SAP SuccessFactors experience
  • Aptitude of moving into leadership 

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.


What’s in it for YOU:

  • A clearly defined career framework to help you successfully manage your career

  • Leadership development and virtual training opportunities

  • PTO/parental leave

  • Competitive 401K and employee benefits

  • Free financial counseling, health coaching and employee assistance program

  • Tuition assistance program

  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

  • Effective productivity/technology tools and training


Work Arrangement

Hybrid/Office : Employees will work in a Lincoln office on average more days per week.


 About The Company

Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021.

Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweek’s Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.


Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 


Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and FTSE4Good. Dedicated to diversity and inclusion, we earned perfect 100 percent scores on the Corporate Equality Index and the Disability Equality Index. Follow us on Facebook, Twitter, LinkedIn, and Instagram. Sign up for email alerts at


Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.  Please contact Lincoln's fraud team at if you encounter a recruiter or see a job opportunity that seems suspicious.


Additional Information

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.


Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


This Employer Participates in E-Verify. See the E-Verify notices.

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