Senior UX Designer(Remote)

Date: Sep 25, 2021

Location: Greensboro, NC, US

Company: Lincoln Financial

Alternate Locations: Work from Home (Excluding Colorado)


Work Arrangement: Work from Home


Relocation assistance is not available for this opportunity.


Level: P4 


Requisition #: 66021


About The Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $238 billion in assets under management as of December 31, 2018.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.


Be Aware of Fraudulent Recruiting Activities


If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.


Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.  Please contact Lincoln's fraud team at if you encounter a recruiter or see a job opportunity that seems suspicious.




The Role


As the Senior UX Designer, you will lead the design strategy for Lincoln’s Life Insurance websites and mobile application. You will work on a cross-functional team with other UX designers, developers, product owners, and stakeholders to collaboratively create new and innovative experiences targeted toward current and future clients,

You will have the opportunity to lead the research, experience/design creation, usability testing, and build for next-generation digital experiences across multiple platforms and devices. In this role, you will be expected to regularly consult with senior IT and Business leaders while promoting a customer-centric and data driven design approach.

This role will require a passion for design, a deep understanding of the evolving digital technology and trends, as well as the ability to work in a fast-paced agile environment.




  • Understand customer needs and feelings through research activities (competitive research, stakeholder interviews, personas, etc.)
  • Create wireframes, prototypes, and designs focused on customer needs and analytics data
  • Conduct usability testing, when needed, to validate design decisions and interactions
  • Lead and participate in design thinking sessions with business and IT partners
  • Collaborate regularly with business partners and internal stakeholders throughout the design process to ensure business goals are being met
  • Work with other UX designers to maintain enterprise design standards and contribute to the ongoing evolution of Lincoln’s design style guide
  • Work closely with front-end developers to provide design specifications and direction during development of new experiences
  • Keep focus on continued education related to design tools, industry trends/research, competitor products, and design best practices


4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelors)_Minimum Required in Visual Design, Computer Science, Information Systems, IT, Computer Engineering, or related field



  • 5 - 7+ Years in user experience design directly aligned to the specific responsibilities for this position. (Required)
  • Advanced level experience with UX design/wireframe/prototyping tools (Axure preferred but not required)
  • Medium level experience participating in and/or leading research and usability testing activities
  • Basic knowledge of web accessibility (ADA) as it relates to design and user experience
  • Understanding of responsive design and proven experience creating layouts for multiple breakpoints and devices
  • Experience working in an Agile environment a plus (but not required)


Work Arrangement:

Work from Home : Employees will work fully from home. Their job will not require the employee to come into the office, unless for special circumstances. 



This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.


Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.



Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.




Nearest Major Market: Greensboro

Job Segment: Bank, Banking, Information Systems, Computer Science, User Experience, Finance, Technology