Sr Product Management Communications Consultant - Life Solutions

Date: Nov 22, 2022

Primary Location: Greensboro, NC, US

Company: Lincoln Financial

 Alternate Locations: Hartford, CT (Connecticut); Greensboro, NC (North Carolina); Radnor, PA (Pennsylvania)

 

Work Arrangement: Hybrid/Home

 

Relocation assistance: is not available for this opportunity.

 

Requisition #: 70795

 

 

The Role at a Glance

As a Sr. Product Management Communications Consultant you will provide direction and subject matter expertise on product management and implementation communication initiatives/projects.  Specifically, you will develop and execute a diverse range of technical reference and communication programs to support Product Management, which includes leading broad groups, acting as the communication hub and influencing decisions.  #LI-HYBRID

What you'll be doing

  • Maintains knowledge on current and emerging developments/trends, assesses the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions.
  • Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives.
  • Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and/or business unit.
  • Provides subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects.
  • Provides direction on complex assignments, projects, and/or initiatives to build and enhance the capability.
  • Partners with internal stakeholders to understand the business needs goals and objectives for projects and/or initiative and provides business consultation for communication strategies to most effectively reach target audiences and achieve desired outcomes.
  • Leads the planning and development of a wide range of communications materials, including LFG intranet/internet content, talking points, messaging scripts and other written materials.
  • Executes effective governance of communications by not exposing Lincoln to any form of legal, compliance, reputational or regulatory risk.
  • Manages and delivers assigned communications and newsletters in the role of a "Managing Editor".
  • Interacts and builds strong collaborative relationships with Product Management, Distribution, Underwriting, Operations, Compliance, Marketing, departmental staff, other key business and IT partners including third party administrators.
  • Effectively negotiates to ensure timely and cost-efficient delivery of Product information.
  • Influences business workflow and supports the development of and documentation of business processes.
  • Provides direction/subject matter expertise and collaborates with IT to test, approve and sign-off on web implementations, including product/rider/fund changes.
  • Consults and serves as a subject matter export to appropriate internal stakeholders to develop complex solutions and communications which meet business needs.
  • May mentor departmental staff and serve as a resource on product/rider features, product concepts, LFG intranet/internet development. Conducts trainings and prepares documentation and reference materials.
  • Leads and participates in, manages and executes department projects for his/her assigned area of responsibility.
  • Identifies and plans for future enhancements to streamline and automate processes.
  • Collaborates with management to incorporate new trends and developments in current and future solutions. 
  • Carries out duties in compliance with all state and federal regulations and guidelines.  Complies with all company and site policies and procedures.
  • Performs other duties as required.

What we’re looking for

  • 5 - 7+ Years of communications and/or marketing experience which relates to the specific responsibilities for this role. 
  • 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
  • Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
  • Confident, comfortable communicator with strong written and verbal communication skills.
  • Ability to work with others in a team environment; Demonstrates strong interpersonal skills with a collaborative style.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Successfully completes regulatory and job training requirements.

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

 

What’s in it for YOU:

  • A clearly defined career framework to help you successfully manage your career

  • Leadership development and virtual training opportunities

  • PTO/parental leave

  • Competitive 401K and employee benefits

  • Free financial counseling, health coaching and employee assistance program

  • Tuition assistance program

  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

  • Effective productivity/technology tools and training

 

Work Arrangement

Hybrid/Home : Employees will work from home on average more days per week.

 

 About The Company
 

Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021.

Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweek’s Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

 

Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

 

Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and FTSE4Good. Dedicated to diversity and inclusion, we earned perfect 100 percent scores on the Corporate Equality Index and the Disability Equality Index. Follow us on Facebook, Twitter, LinkedIn, and Instagram. Sign up for email alerts at http://newsroom.lfg.com

 

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.  Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

 

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

 

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

 

This Employer Participates in E-Verify. See the E-Verify notices.

Este Empleador Participa en E-Verify. Ver el E-Verify avisos. 


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