Sr. Annuity Product Configuration Consultant

Date: Sep 5, 2023

Primary Location: Greensboro, NC, US

Company: Lincoln Financial

Alternate Locations: Greensboro, NC (North Carolina); Fort Wayne, IN (Indiana); Hartford, CT (Connecticut); Radnor, PA (Pennsylvania)


Work Arrangement:

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.


Relocation assistance:  is not available for this opportunity.


Requisition #: 72122


The Role at a Glance

As the Sr. Product Configuration Consultant, you will provide subject matter expertise and direction on complex projects/initiatives related to the configuration of insurance/annuity products in applicable system(s) from implementation through periodic product changes & updates. In this role, you will collaborate with product & actuarial teams and other stakeholders to understand product design as well as to provide expertise on system functionality to accommodate product requirements.


We are excited to be adding this new role to our Annuity Product Delivery team in our Fort Wayne, IN; Greensboro, NC; Hartford, CT or Radnor, PA offices.


Background Details
As a Sr. Consultant for Annuity Product Configuration, you will be on the leading edge as we build our Annuity products and launch them on our new administrative system. This platform is a configurable system that will allow technical business users to build products and create rules that will guide end processors in issuing and administering annuity policies. You will be responsible for building all product features and functionality for our Variable Annuity products and riders on this new platform. If you have excellent Excel skills, great attention to detail, and are excited by the idea of being part of this new focus area for Lincoln, please read on!

What you'll be doing

•    Collaborates closely with product teams to develop in-depth understanding of complex insurance/annuity product features & requirements and determine appropriate approach to configure and implement product in applicable system(s).
•    Facilitates and manages discussions with insurance/annuity product teams regarding business functionality and/or product logic.
•    Identifies gaps between product requirements and system solutions; proposes ideas to address these issues.
•    Leads detailed discussions with product & actuarial resources regarding setup and processing of complex calculations & product logic within applicable system(s).
•    Provides subject matter expertise to internal/external stakeholders on system functionality for various aspects of insurance/annuity products.
•    Analyzes and translates complex product features into detailed, functional specifications for multiple system solutions.
•    Configures complex calculations and other product logic for insurance/annuity products in applicable system(s); reconfigures as needed based on product changes and/or business feedback.
•    Leads development of testing plans and conducting testing, leveraging automated testing functionality within applicable system(s).
•    Liaises with testing resources to ensure calculations & product logic function as per specifications; discusses options to resolve defects uncovered during testing.
•    Contributes to overall product implementation by developing product configuration project plans, including estimate time frames, resources required, and potential system impacts & other risks.
•    Regularly assesses progress against plan; provides status updates to management and other stakeholders; re-forecasts project steps/variables as necessary throughout project.
•    Develops & continuously improves product configuration processes to fully utilize functionality and flexibility of system(s).
•    Partners with IT systems resources, engages in dialogue throughout the product development process, and negotiates solutions acceptable to all parties whenever feasible.
•    Supports agile adoption in product configuration by participating and engaging with leadership, product development, and agile teams.
•    Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company  and site policies and procedures.
•    Remains current in profession and industry trends.
•    Makes a positive contribution as demonstrated by making suggestions for improvement and continuing to learn new skills, procedures and processes
•    Performs other duties as required.

What we’re looking for

•    4 Year/Bachelor's degree (or equivalent) (Minimum Required)
•    5 – 7+ Years experience in the insurance and/or financial services industry directly aligned to the specific responsibilities for this role. (Required)
•    Confident, comfortable communicator with strong written and verbal communication skills. 
•    Ability to work with others in a team environment.
•    Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations.
•    Ability to identify and recommend process improvements
•    Excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
•    Demonstrated strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches. 
•    Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.
•    Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
•    Strong Excel skills

Nice to haves:
•    Programming/modeling skills preferred
•    Actuarial or math background preferred
•    Annuity product knowledge and general insurance/business knowledge preferred


What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.


What’s in it for YOU:

  • A clearly defined career framework to help you successfully manage your career

  • Leadership development and virtual training opportunities

  • PTO/parental leave

  • Competitive 401K and employee benefits

  • Free financial counseling, health coaching and employee assistance program

  • Tuition assistance program

  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

  • Effective productivity/technology tools and training


Pay Range: $97,700 - $139,900 


Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees.  In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual.  Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.


About The Company

Lincoln Financial Group provides advice and solutions that help people take charge of their financial lives with confidence and optimism. Today, approximately 16 million customers trust our retirement, insurance and wealth protection expertise to help address their lifestyle, savings and income goals, and guard against long-term care expenses.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE:LNC) and its affiliates. The company had $290 billion in end-of-period account balances net of reinsurance as of March 31, 2023. 


Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and ranks among Newsweek’s Most Responsible Companies. Dedicated to diversity, equity and inclusion, we are included on transparency benchmarking tools such as the Corporate Equality Index, the Disability Equality Index and the Bloomberg Gender-Equality Index. Committed to providing our employees with flexible work arrangements, we were named to FlexJobs’ list of the Top 100 Companies to Watch for Remote Jobs in 2022. With a long and rich legacy of acting ethically, telling the truth and speaking up for what is right, Lincoln was recognized as one of Ethisphere’s 2022 World’s Most Ethical Companies®. We create opportunities for early career talent through our intern development program, which ranks among WayUp and Yello’s annual list of Top 100 Internship Programs.


Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 


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Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.  Please contact Lincoln's fraud team at if you encounter a recruiter or see a job opportunity that seems suspicious.


Additional Information

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.


Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.


Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


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