Sr. Consultant, Program Management

Date: Jul 13, 2019

Location: Hartford, CT, US

Company: Lincoln Financial

Alternate Locations: Greensboro, NC (North Carolina); Hartford, CT (Connecticut)

Relocation assistance will be considered/provided for this opportunity within our company guidelines.

Requisition #60075


About the Company


Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.


Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $238 billion in assets under management as of December 31, 2018.


Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.


The Role

As the Sr. Consultant, Program Management, you will provide leadership and management across programs and projects in Life Solutions Strategic implementation portfolio. This position will manage and influence leaders and stakeholders in a matrixed environment to deliver on complex programs and projects for his/her assigned areas of responsibility. This resource will provide strategic project leadership across multiple, cross-functional initiatives including efforts to launch business capabilities and services, systems integration, operational efficiency improvements and process optimization. S/he will communicate and liaise with teams and stakeholders to facilitate planning and implementation discussion/decisions, monitor and report on program activities and resolve issues.


  • Develops & executes complex effective project & program management throughout the project development lifecycle, including but not limited to: project planning, resource planning, change management, operational readiness and implementation planning, and managing changes to scope, schedule, costs, and benefits.
  • Ensures program/project schedule is accurate, updated, and reflective of authorized changes
  • Directs and delivers complex projects and programs conforming to portfolio governance, ensuring consistent application of standards and priorities, including change control and project management methodology. Supports adoption and implementation of governance across the portfolio.
  • Facilitates and manages operational and business readiness planning and implementation across business and functional areas including product management, new business and underwriting, distribution, and operations.
  • Identifies key cross-functional issues and synergies; provides subject matter expertise and guidance to Life Solutions, Distribution, and business customers with specific project issues
  • Collaborates effectively with management and project stakeholders on complex issues and conflicts that impact time, cost, scope, quality, and risk of projects and programs.
  • Analyzes project and program plans to validate if project outcomes will meet business needs and align with plans and objectives;
  • Advises and collaborates with project owners and other stakeholders to manage project and program quality and cost.   Provides a focus on quality and consistency through program/project checkpoints.
  • Leads the creation and management of status reports to monitor implementation progress and measure benefit realization for assigned initiative deliverables
  • Identifies and resolves complex project and program issues to minimize delays.  Manages consistent, proactive identification of risks/issues/conflicts that may impede the implementation/integration of strategic initiatives, driving consistency across program and project teams
  • Monitors & manages risk, and raises issues that affect the programs and projects

Education & Experience


  • 4 Year Bachelor's degree or 4+ years of equivalent work experience
  • PMP, PMI-ACP, CAPM Certifications preferred but not required


  • 5 – 7+ Years of experience in Program and/or Project Management required – Financial Service and/or Banking Industry Experience preferred
  • Demonstrated understanding and experience in Insurance operations – business functions and processes, sales and distribution models, data and analytics, business readiness and planning
  • Demonstrated understanding of SDLC and project methodologies including Iterative, Agile, and Lean.
  • Comfortable with ambiguity, resourceful with proven ability to make tough decisions and accept challenging assignments.
  • Proven ability to work in a fast-paced environment and adapt to multiple, competing priorities
  • Demonstrated ability to identify and recommend processes improvements with a keen sense of attention to detail and delivery of a consistent, concise message
  • Demonstrated strong relationship management skills with internal & external stakeholders (e.g. senior management, peers and colleagues, strategic partners and vendors); proven ability to develop creative and collaborative approaches
  • Demonstrates strong interpersonal skills with a tactful, collaborative style
  • Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)



This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


Nearest Major Market: Hartford

Job Segment: Manager, Underwriter, Management Consulting, Program Manager, Marketing Manager, Management, Insurance, Marketing