e-Learning Specialist

Alternate Locations: Omaha, NE (Nebraska)

Relocation assistance is not available for this opportunity.

Requisition #61883

About the Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $238 billion in assets under management as of December 31, 2018.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

THE ROLE

This position will perform and deliver on routine assignments/projects while simultaneously leveraging and applying knowledge of his/her assigned area(s) of responsibility.  This individual is responsible for supporting training and development needs of the Sales & Distribution group. Also responsible for developing training materials, visual aids, and self-paced e-learning training modules.

DUTIES AND RESPONSIBILITIES

• Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
• Promotes and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
• Performs and delivers on routine assignments/projects while simultaneously leveraging and applying knowledge of his/her assigned area(s) of responsibility.
• Identifies and communicates to management process improvements that reduce workloads or improve quality for his/her assigned area(s) of responsibility.
• Authors and implements computer-based learning modules using appropriate system design and technology.
• Develops and maintains training material, manuals and visual aids by leveraging and applying knowledge.
• Develops and implements learning solutions based on needs assessment results, and training manager direction, to meet department training objectives.
• Collaborates with appropriate stakeholders to determine how to maximize the utilization of learning management systems (LMS).
• Communicates and ensures that his/her assigned area(s) understand the optimum utilization of the LMS.
• Represents the interests of assigned area/team on projects as assigned by management on projects including technical, procedural and IT related.
• Maintains a high level of accuracy in content, spelling, grammar, and punctuation.
• Maintains knowledge on current and emerging e-learning training developments/trends for assigned area(s) or responsibility, assess the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
• Provides metrics on assigned area(s) training program’s effectiveness and usage.
• Shares knowledge with team members and/or internal stakeholders.
• Carries out duties in compliance with all state and federal regulations and guidelines.  Complies with all company and site policies and procedures.
• Remains current in profession and industry trends.
• Makes a positive contribution as demonstrated by:  - Making suggestions for improvement - Learning new skills, procedures and processes
• Performs other duties as required.

EDUCATION AND EXPERIENCE

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
• 1 - 3+ Years experience in training that directly aligns with the specific responsibilities for this position (Required)
• Adobe Audition, Adobe Premier Pro, Captivate & Camtasia experience preferred

TRAVEL REQUIREMENTS

• Travel Type: National Domestic
• Travel Amount: up to 50%

LANGUAGE SKILLS

• Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
• Strong written and verbal communication skills.

MATHEMATICAL SKILLS

• Apply concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions.
• Works with mathematical concepts such as averages and/or variances.

REASONING ABILITY

• Ability to evaluate information and the implications of a course of action or solution.
• Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form.
• Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Define problems, collect data, establish facts and draw valid conclusions.
• Evaluate trends in data or information.

OTHER SKILLS AND ABILITIES

• Ability to perform under stress in cases of emergency, critical or hazardous situations.
• Ability to work with others in a team environment.
• Demonstrated solid relationship management skills with internal clients (e.g. management, peers and colleagues).
• Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
• Demonstrates solid project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.
• Demonstrates strong interpersonal skills with a collaborative style.
• Demonstrates the ability to use sound judgment and discretion regarding confidential information.
• Finds common ground and can gain collaboration among management, colleagues and peers; can influence outcomes without directing or commanding.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Successfully completes regulatory and job training requirements.

CERTIFICATIONS

• No Licensure or Certification Required.

PHYSICAL DEMANDS

• Must be able to lift  up to 25 lbs
• While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle & feel & talk, hear & see.
• The employee is occasionally required to stand, walk & reach with hands & arms.
• Employee must be able to work more than 40 hrs per week.

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

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