Analyst, Business Systems Analysis (Remote)

Date: Sep 8, 2023

Primary Location: Radnor, PA, US

Company: Lincoln Financial

Alternate Locations: Work from Home


Work Arrangement:

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.


Relocation assistance:  is not available for this opportunity.


Requisition #: 71902


The Role at a Glance

We are excited to bring on an Analyst, Business Systems Analysis to the IT Annuity Organization. 

This Annuity IT position requires strong analytical, problem-solving, and organizational skills, along with proper prioritization of multiple assignments, while maintaining a sense of urgency to meet individual and team deadlines and goals. 
Success in this role requires leadership ability among peers, excellent oral and written communication skills and effective collaboration with others, both internal and external to the team and company. The candidate should be self-motivated, show an inquisitive nature, seek improvements, ability to understand emerging technology trends and how they align to the strategic plan.  Other abilities include accepting responsibility and accountability for own job and performance, demonstrate independent work behaviors, with strong accuracy and attention to detail and having decision-making skills to achieve desired results.  

This position will consult/analyze and deliver on more complex Business System Analysis assignments/projects for his/her assigned area(s) of responsibility. S/he will act as a resource to applicable internal/external stakeholders. S/he will also consult and collaborate with business stakeholders to define and validate more complex information as input for technology solutions that meet the needs, goals and objectives for his/her assigned area(s) of responsibility.  

What you'll be doing

•    Create, maintain, and coordinate updates to system data elements and configurable applications, including rules, values, tables and output with little or no development resource assistance. Create and run queries to generate, validate, and analyze data from various applications.
•    Collaborates effectively with appropriate stakeholders on more complex issues and conflicts that impact time, cost, scope, quality and risk of assigned projects.
•    Support Annuity release backlog grooming.
•    Consults and acts as a resource to appropriate internal/external stakeholders to assess and deliver proposed more complex technical solutions that meet business requirements which may integrate process, business rules and business data with technology.
•    Consults and collaborates with internal and/or external stakeholders to determine more complex technical specifications from business requirements.
•    Determines and recommends the most appropriate technical response to identified complex problems, issues and/or defects by assessing impact and prioritization.
•    Determines IT best practices and suggests how to improve current practices within a complex IT ecosystem.
•    Develops complex technical solution requirements for assigned area(s) of responsibility.
•    Escalates complex issues/conflicts to management as needed.
•    May develop complex test plans and perform testing as needed.
•    May update database tables as needed.
•    Provides a more complex understanding of the business usage of information technology (IT) and helping technology add value to the business.
•    Provides complex technical research and analysis to support business operations needs and presents findings to management or project leader.
•    Using structured requirements process, clearly articulates, documents, and validates more complex technical requirements.

What we’re looking for

•    3 - 5+ years’ experience in business systems analysis that directly aligns with the specific responsibilities for this position (Required)
•    1-3 years of system analysis experience working in a large complex technical ecosystem
•    4 year/bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor’s) in (Minimum Required)

•    Agile, Scrum, or Kanban experience highly preferred
•    Experience supporting technology transformation as part of a Cloud first strategy is preferred
•    Data analysis experience, analyzing data to ensure quality, looking for missing data, and following data patterns and relationships
•    Competency working in many system analysis phases to consider/determine moderate business implications of applying technology to the current and future business environment
•    Understanding of technology modernization concepts – ability to identify the need for more cost effective and technology appropriate solutions
•    Strong requirements ability including facilitation, analysis, and business focus with stakeholder collaboration and partnership
•    Strong knowledge of annuity business is preferred. Knowledge of Lincoln Annuity Products, especially product rules about Riders, Funds, M&E, etc. is a plus
•    Demonstrated ability to identify and lead continuous improvement efficiencies within the team
•    Advanced MS Excel skills 
•    Business Objects experience helpful


What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.


What’s in it for YOU:

  • A clearly defined career framework to help you successfully manage your career

  • Leadership development and virtual training opportunities

  • PTO/parental leave

  • Competitive 401K and employee benefits

  • Free financial counseling, health coaching and employee assistance program

  • Tuition assistance program

  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

  • Effective productivity/technology tools and training


Pay Range: $65,700 - $118,300 


Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees.  In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual.  Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.


About The Company

Lincoln Financial Group provides advice and solutions that help people take charge of their financial lives with confidence and optimism. Today, approximately 16 million customers trust our retirement, insurance and wealth protection expertise to help address their lifestyle, savings and income goals, and guard against long-term care expenses.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE:LNC) and its affiliates. The company had $290 billion in end-of-period account balances net of reinsurance as of March 31, 2023. 


Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and ranks among Newsweek’s Most Responsible Companies. Dedicated to diversity, equity and inclusion, we are included on transparency benchmarking tools such as the Corporate Equality Index, the Disability Equality Index and the Bloomberg Gender-Equality Index. Committed to providing our employees with flexible work arrangements, we were named to FlexJobs’ list of the Top 100 Companies to Watch for Remote Jobs in 2022. With a long and rich legacy of acting ethically, telling the truth and speaking up for what is right, Lincoln was recognized as one of Ethisphere’s 2022 World’s Most Ethical Companies®. We create opportunities for early career talent through our intern development program, which ranks among WayUp and Yello’s annual list of Top 100 Internship Programs.


Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 


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Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.  Please contact Lincoln's fraud team at if you encounter a recruiter or see a job opportunity that seems suspicious.


Additional Information

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.


Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.


Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


This Employer Participates in E-Verify. See the E-Verify notices.

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