Operational Risk Consultant

Date: Aug 5, 2022

Primary Location: Radnor, PA, US

Company: Lincoln Financial

 Alternate Locations: Radnor, PA (Pennsylvania); Fort Wayne, IN (Indiana)


Work Arrangement: Hybrid/Home


Relocation assistance: is not available for this opportunity.


Requisition #: 70030



The Role at a Glance:

As part of our go forward strategy in risk management, we believe that “everyone at Lincoln is a risk manager”, and as a result, we’re expanding our industry leading organization adding new roles in all disciplines of risk management. Lincoln is committed to investing in the talent, systems, and processes to make this happen, resulting in opportunity for impact on enterprise strategic direction and career growth for risk professionals.
As an Operational Risk Consultant, working with all lines of businesses, you will help support the continued development and implementation of the Lincoln Financial Group's Enterprise Operational Risk Management program. The growing Enterprise Operational Risk Management team reports to the Chief Risk Officer and is focused on building and executing the operational risk framework across Lincoln.    In this highly collaborative role, you will effect change and drive improvements by helping to identify, assess, and prioritize risks and develop processes to measure and report issues throughout the organization.  

What you'll be doing:

As part of high performing and growing team focused on Enterprise Operational Risk you will help to advance the organizational strategy through:

  • Building cross-enterprise processes that facilitate risk assessments, analyses, and mitigation (identify, measure, mitigate, monitor)
  • Collaborating with risk assurance leaders ensuring key controls are adequate for mitigation and process owner obligations are met
  • Consulting and engaging with key stakeholders to provide a control analysis and recommends strategies for closing gaps based on best practices
  • Establishing effective working relationships throughout the organization, both at the corporate level and within the business lines
  • Implementing process improvements, governance, controls, and oversight
  • Researching and preparing briefings on status of key projects and initiatives
  • Developing analytics, performance trend and risk indicator reporting
  • Providing research, data analysis, and project support

What we're looking for:


  • 3 - 5+ Years of experience in operational/business risk management/audit in the insurance and/or financial services industry directly aligned to the specific responsibilities for this role
  • 4 Year/Bachelor's degree or equivalent work experience 
  • Demonstrated committed to personal development through further education/pursuit of certification
  • Demonstrated ability to analyze information and to evaluate the implications of a course of action or solution
  • Project management skills including the disciplined approach to coordinate and balance multiple projects


  • A demonstrated affinity for leveraging automation to enable process efficiencies
  • Advanced proficiency with Excel and PowerPoint
  • Knowledge of process management or risk management tools such as Archer, ServiceNow, or other Governance, Risk, and Compliance platforms 
  • Experience with Tableau or similar data visualization tools

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.


What’s in it for YOU:

  • A clearly defined career framework to help you successfully manage your career

  • Leadership development and virtual training opportunities

  • PTO/parental leave

  • Competitive 401K and employee benefits

  • Free financial counseling, health coaching and employee assistance program

  • Tuition assistance program

  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

  • Effective productivity/technology tools and training


Work Arrangement

Hybrid/Home : Employees will work from home on average more days per week.


 About The Company

Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021.

Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweek’s Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.


Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 


Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and FTSE4Good. Dedicated to diversity and inclusion, we earned perfect 100 percent scores on the Corporate Equality Index and the Disability Equality Index. Follow us on Facebook, Twitter, LinkedIn, and Instagram. Sign up for email alerts at http://newsroom.lfg.com


Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.  Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.


Additional Information

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.


Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


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