VP, Product & Platform Owner

Date: May 17, 2024

Primary Location: Radnor, PA, US

Company: Lincoln Financial

Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)


Work Arrangement:

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.


Relocation assistance:  is not available for this opportunity.


Requisition #: 73031


The Role at a Glance

As the VP, Agile Product Management & Portfolio Owner, you will provide strategic leadership and portfolio management to product-level and digital platform strategies using a Scaled Agile framework. You will develop the strategy and implementation roadmap for bringing innovative and efficient solutions to market and will provide highly specialized expertise working with business leaders, IT, and other key stakeholders to define the vision, capabilities, roadmap, and adoption needed for the digital program to deliver a differentiated customer experience. Additionally, you will engage the CX CoE, Continuous Improvement and third-party experts to inform the strategy and roadmaps to meet/exceed the objectives and desired results for this Workplace Solutions.

What you'll be doing

  • Oversees and leads the development of an overall strategic roadmap with the portfolio owners and product managers.
  • Leads the execution of the strategic roadmap by ensuring the development of customer experience programs across various digital channels, that align to key moments of the customer journey
  • Leads and executes user and stakeholder meetings to acquire knowledge of user activities, needs and mindsets, as well as the market and business needs/requirements
  • Oversees the development of complex performance metrics and benchmarks to track, assess, and improve the effectiveness of assigned platforms
  • Provides regular performance analysis and recommends future enhancements and additions to the digital portfolio to senior leadership
  • Develops the strategy and successful implementation of bringing product innovation to market
  • Establishes and executes against appropriate financial and productivity measures and metrics
  • Influences the WPS value proposition internally and externally (i.e. business partners, financial advisors, advisory firms)
  • Maintains knowledge on current and emerging developments/trends for Insurtech and Fintech, assesses the impact, and collaborates with executive/senior management to incorporate new trends and developments in current and future strategies
  • Leads the identification, development, and implementation of strategic process improvements that improve quality across the organization, using influence to drive change with stakeholders and partners
  • Provides highly specialized expertise and thought leadership to internal/external stakeholders regarding digital efforts supporting the business operations functions

What we’re looking for


  • 12+ Years experience in digital marketing or product management experience with an insurance products business directly aligned to the specific responsibilities of this role, including 5+ years of management, strategy, and influencing senior management/critical stakeholders 
  • Strong Group Protection product working knowledge
  • 4 Year/bachelor’s degree or equivalent work experience (4 years of experience in lieu of Bachelor's) 
  • Strong working knowledge of Agile methodology
  • Advocates effectively, readily command attention and respect in groups as demonstrated by people listening to and getting on board with initiatives for their assigned area(s)
  • Demonstrated ability to develop strategies and business plans to deliver and exceed expected business objectives and results 
  • Demonstrated ability to successfully hire, retain, develop and coach staff via a culture of real-time performance feedback, with ability to build both technical and leadership skills
  • Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines


  • Insurtech and/or Fintech working knowledge



What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.


What’s in it for YOU:

  • Clearly defined career tracks and levels to help you successfully manage your career

  • Leadership development and virtual training opportunities

  • PTO/parental leave

  • Competitive 401K and employee benefits

  • Free financial counseling, health coaching and employee assistance program

  • Tuition assistance program

  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

  • Effective productivity/technology tools and training


Pay Range: $150,100 - $273,300 


Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees.  In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual.  Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.


About The Company

Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com.


Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 


Follow us on Facebook, X, LinkedIn, and Instagram. For the latest company news, visit our newsroom


Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.  Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.


Additional Information

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.


Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.


Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


This Employer Participates in E-Verify. See the E-Verify notices.

Este Empleador Participa en E-Verify. Ver el E-Verify avisos. 

Job Segment: Project Manager, Bank, Banking, Executive, Marketing, Technology, Finance, Management