AVP, Relationship Management - Regional & Local Markets (West Region)

Date: Jul 27, 2026

Primary Location: Seattle, WA, US

Company: Lincoln Financial

Alternate Locations: US West; Seattle, WA (Washington)

 

Work Arrangement:

Remote : Work at home employee residing outside of a commutable distance to an office location.

 

Relocation assistance:  will be considered/provided for this opportunity within our company guidelines.

 

Requisition #: 76338

 

The Role at a Glance

We are excited to bring on an AVP of Relationship Management to join the Group Protection Sales & Distribution organization. In this role you must be located in the territory and will be in a hybrid environment if you are near one of our sales/key offices.

 

As the AVP of Relationship Management, you will lead a high-performing team responsible for driving client retention, profitable growth, and service excellence across Lincoln's Regional & Local Markets business. You will shape and execute relationship management strategies that strengthen client partnerships, enhance customer experiences, and deliver measurable business results.

 

In this role, you will provide strategic leadership and functional expertise, empowering your team to build trusted relationships with clients, brokers, and key stakeholders while driving retention, growth, and market expansion. You will partner across Sales, Underwriting, Operations, and Service teams to align business priorities, influence strategic decisions, and ensure exceptional outcomes for our clients and the business.

 

This is an opportunity to make a lasting impact by developing future leaders, advancing client-focused strategies, and helping shape the continued success of Lincoln's Group Protection business.

 

If you're a strategic, customer-focused leader who is passionate about developing talent, building strong relationships, and driving business growth, we'd love to hear from you. Read on to learn more about this exciting opportunity.

What you'll be doing

  • Lead and develop a high-performing Account Management organization, fostering a culture of accountability, collaboration, engagement, and continuous growth while developing future leaders and building a strong talent pipeline.
  • Shape and execute the Account Management strategy for Regional & Local Markets, aligning resources, service models, and client engagement approaches to drive retention, profitable growth, and exceptional customer outcomes.
  • Drive client retention and business growth by partnering with Sales, Underwriting, and other key stakeholders to deliver effective renewal, growth, and relationship management strategies across a diverse portfolio of clients.
  • Build and strengthen executive-level client and broker relationships, serving as a trusted advisor and ensuring clients realize maximum value from their partnership with Lincoln.
  • Champion the voice of the customer, leveraging client insights, market trends, and feedback to influence business decisions, improve service delivery, and enhance the customer experience.
  • Coach, mentor, and inspire talent at all levels, providing meaningful development opportunities, succession planning, and performance feedback that enables individuals and teams to thrive.
  • Lead organizational transformation and continuous improvement efforts, optimizing operating models, enhancing processes, and leveraging data and technology to improve efficiency, service delivery, and business outcomes.
  • Drive accountability for key performance measures, including client retention, growth, stewardship excellence, service performance, financial results, and employee engagement.
  • Partner cross-functionally to deliver strategic solutions, ensuring alignment across Sales, Service, Underwriting, Operations, and Product teams to meet evolving client needs and business objectives.
  • Influence the future of the organization by identifying emerging trends, recommending innovative solutions, and helping shape the long-term strategy of the Account Management function.

What we’re looking for

Must-have experience (Required):

  • 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's).
  • 10+ Years Experience in relationship management that directly aligns with the specific responsibilities of this position, including 5+ years of managerial, supervisory, and/or demonstrated leadership experience including influencing senior management/stakeholders.
  • Experience in strategic planning/execution.
  • Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations.
  • Excellent written and verbal communication skills as well as ability to communicate knowledgeable and credibly with senior management and internal constituents.
  • Licensing required upon hire.

 

Nice-to have Experience (Preferred): 

  • Group insurance or sales experience.
  • Sales acumen.
  • Demonstrated leadership and work ethic experience through campus or community involvement.

 

Travel Requirements

  • Up to 50%

Application Deadline

Applications will be accepted through August 3rd, 2026, and the posting may be taken down early due to applicant volume.

 

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. 

 

What’s in it for you:

  • Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes

  • Leadership development and virtual training opportunities

  • PTO/parental leave

  • Competitive 401K and employee benefits

  • Free financial counseling, health coaching and employee assistance program

  • Tuition assistance program

  • Work arrangements that work for you

  • Effective productivity/technology tools and training

 

The pay range for this position is $150.000 - $300,000 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees.  In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual.  Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

 

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. 

 

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. 

 

Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. 

 

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

 

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Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

 

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.  Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

 

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

 

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.

 

Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling (866) 922-6543.

 

This Employer Participates in E-Verify. See the E-Verify notices.

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