Business Process Implementation Consultant

Apply now »

Date: Dec 17, 2025

Primary Location: Hartford, CT, US

Company: Lincoln Financial

Alternate Locations: Hartford, CT (Connecticut); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)

Work Arrangement:

Hybrid : Employee will work 3 days a week in a Lincoln office

Relocation assistance: is not available for this opportunity.

Requisition #: 75420

The Role at a Glance

We are excited to bring on an Business Process Implementation Consultant to support the Executive Benefits team within the Retail Solutions organization. This will be a hybrid role; we are open to candidates in the following key city locations: Charlotte (NC), Fort Wayne (IN), Greensboro (NC), Hartford (CT), Omaha (NE), or Radnor (PA).

Background Details
As the Business Process Implementation Consultant on the Executive Benefits team, you will play a key role in managing complex investment structures and driving process improvements across multiple lines of business in the Executive Benefits and PPLI space. In this role, you will have the opportunity to lead, execute and manage product initiatives relating to complex investments, develop tools and procedures to streamline processes, collaborate with a broad range of internal and external teams and identify efficiencies to support evolving business and market demands. If this sounds like a role for you, please read on!

What you'll be doing

You will demonstrate strong diligence in managing competing priorities, coordinating with multiple stakeholders, while consistently meeting tight deadlines to deliver high-quality results aligned with client expectations.
You will develop, update, and execute on procedural and tracking documentation while partnering with internal and external stakeholders to ensure accuracy.
You will maintain tools and processes for monitoring new and ongoing client allocations to sophisticated alternate investments.
You will build and maintain strong business relationships with internal and external stakeholders, serving as a subject matter expert and resource, through concise, effective and consistent communication maintaining a professional demeanor.
You will perform root cause analysis to troubleshoot and identify issues and gaps to develop sustainable, long-term solutions for our customers and team.
You will execute on routine tasks of the role with independent thinking.
You will support a growing market that is expected to have evolving demands, requiring fast paced timelines.
You will identify, recommend, and champion process improvements and organizational initiatives that significantly reduce workloads, improve quality and/or positively influence the customer experience.
You will carry out duties in compliance with all state and federal regulations and guidelines. You will comply with all company and site policies and procedures.

What we’re looking for

Must-have experience (Required):

4 Year/Bachelor’s degree in business or related field or equivalent work experience (4 years of experience in lieu of Bachelor’s).
3 - 5+ Years of experience in the financial services industry that directly aligns with the specific responsibilities of this position.
Must be diligent, thorough, with a strong attention to detail.
Strong communication skills with the ability to interact comfortably with internal and external business partners.
Strong project management skills including the critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.
Ability to assist with team projects and assignments.
Experience and familiarity with investments.

Nice-to have Experience (Preferred):

Accounting/Finance experience; degree in business, finance or accounting
Strong Excel skills

Application Deadline

Applications for this role will be accepted through Feburary 28, 2026, subject to earlier closure due to applicant volume.

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for you:

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training

The pay range for this position is $69,000 - $124,600 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.

Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.

Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

This Employer Participates in E-Verify. See the E-Verify notices.

Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Nearest Major Market: Hartford
Job Segment: Compliance, Business Process, Marketing Consultant, Social Media, Implementation Manager, Legal, Management, Marketing, Technology

Apply now »